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Built on the official WhatsApp Business Platform

Your best salesperson,
on WhatsApp.

An AI agent that answers every customer in seconds, sells from your live catalogue and books the job — on the number you already use.

Book a consultation · We'll show you an agent built for a business like yours.

9:41•••
LS

Lumière Salon

AI assistant · online

24/7
Replies in seconds, including at 3am
All languages
Replies in whatever language your customer writes in
180 days
Of chat history kept when you connect your number
0
Double bookings: units are held while the customer decides

The problem

Your customers are ready to buy at 11:48pm. Your team replies at 9:15am.

WhatsApp is where people in the Gulf decide what to buy. Every slow reply, missed follow-up and lost thread is a sale that went to whoever answered first.

Compared

ViaTech against the alternatives

YesPartlyNo
  • Replies in seconds, 24/7

    ViaTech · Instant, in your tone
    Your team alone · Office hours only
    Chatbot builders · Instant, but scripted
  • Understands free-text Arabic and English

    ViaTech · Switches mid-chat
    Your team alone · When someone is free
    Chatbot builders · Menus and keywords
  • Live prices and availability

    ViaTech · Straight from your system
    Your team alone · Staff look it up
    Chatbot builders · Static answers
  • Books and holds the unit

    ViaTech · Held while they decide
    Your team alone · Risk of double bookings
    Chatbot builders · Sends a form
  • Routes hot leads with full context

    ViaTech · By value, skill or history
    Your team alone · Whoever is free
    Chatbot builders · Basic handover
  • Follow-ups and reminders

    ViaTech · Automatic, on your rules
    Your team alone · Rarely happens
    Chatbot builders · Broadcasts you set up
  • Who builds and improves it

    ViaTech · We do, continuously
    Your team alone · Your staff, by hand
    Chatbot builders · You, in a flow builder

What the agent does

One agent. The whole conversation, from first question to confirmed booking.

Answers like your best employee, in any language.

Trained on your services, policies and tone of voice. It handles the hard questions and switches between Arabic and English mid-chat.

  • Arabic, English and more
  • Grounded in your policies
  • Knows when to hand over
HR

Horizon Rent a Car

AI agent · online

The platform

Everything your team needs behind the agent.

The agent talks to your customers. The platform keeps your team, your data and your operations in step with it.

O

Omar K.

Can you deliver to the Marina?

AI
L

Layla A.

Is the Land Cruiser still free?

Sara
J

James P.

Need 4 cars for an event

Corporate
N

Noura S.

Thanks, see you Thursday!

AI

Shared team inbox

Every conversation in one place. Take over from the agent in one click, hand it back when you're done.

Today · Thursday

4 moves

Deliver · Nissan Patrol

Omar K.

9:00

Hold · Land Cruiser

Layla A. · 30 min

11:20

Return · Lexus RX 350

James P.

14:30

Deliver · Kia Sportage

Noura S.

18:00

Bookings and calendar

Every booking, hold and return on one calendar, updated the moment the agent books.

From today, weekend rentals need a 2-day minimum
Got it. I'll add this rule to the booking agent: Fri–Sat pickups require 2 days minimum. Apply?
Yes
Live. Saved as version 14, reply “undo” to revert.

Run it from WhatsApp

Message your assistant to add a rule, check today's bookings or change a price. No dashboard needed.

Booking confirmed
Wait until day before
Send pickup reminder
Update Google Sheet

Automations

Visual workflows triggered by events, schedules or webhooks, connecting the agent to the rest of your business.

Bookings from chat

This week

Live
MTWTFSS

Insights

Conversations, bookings, response times and costs, per team and per agent, live.

+971 4 ··· ··42

Your existing business number

Importing 6 months of history

100%

Agent connected

Keep your number

Connect the WhatsApp Business number you already use and bring six months of chat history with you.

How it works

You don't configure a chatbot. We build it and run it for you.

Self-serve tools hand you a flow builder and a help centre. ViaTech gives you a team that learns your business, builds your agent and keeps improving it after launch.

  1. 01
    Phase 1

    Discovery

    One call to learn how you sell: products, prices, policies, and who handles what.

  2. 02
    Phase 2

    We build your agent

    We connect your number, load your catalogue and rules, set up routing, and test against real conversations.

  3. 03
    Phase 3

    Go live

    Your agent starts answering customers. Your team gets the shared inbox, and we watch every early conversation.

  4. 04
    Phase 4 · Ongoing

    We keep tuning it

    We keep reviewing conversations, fixing what didn't land and adding what's missing. You ask for changes on WhatsApp, we ship them.

You stay in control

An agent you can trust with your customers.

Omar K. · WhatsApp

AI agent

Can you do a better rate if I take it for the whole month?

Monthly discounts need a manager. Handing over to Sara.

Reply as Sara…Take over

Your rules, enforced

Prices, policies and limits come from your data, not the model's imagination. If it doesn't know, it asks your team.

Human in one tap

Your staff can take over any conversation instantly, and customers can always ask for a person.

Every change versioned

Each update to your agent is saved as a version you can review and undo, whoever made it.

Your own custom ERP

Bookings, inventory, invoices, staff and payouts in one system built around how you work, so the agent and your team use the same records.

Industries

Built for businesses that sell in the chat.

Car rental

Quote, hold and hand over the keys without a phone call.

  • Live fleet availability and rates
  • Licence and passport collection
  • Delivery and return scheduling
  • Extension and return reminders
Book a consultation
Also works for

Sports & clubsRetail & e-commerceHome services

Integrations

Works with the tools you already run on.

We connect the agent to the systems that hold your prices, stock and bookings, so it always works from the truth. Anything with an API connects through webhooks.

  • WhatsApp Business Platform
  • Meta product catalogue
  • Google Sheets
  • Calendar invites
  • Email
  • Webhooks
  • Scheduled jobs
  • Your booking system
  • Your CRM

Security

Your customers' data, treated like it matters.

Encrypted and private

Data is encrypted in transit and at rest; customer documents sit behind signed, expiring links.

Role-based access

Owners, managers and agents see only what their role allows, down to individual screens and actions.

Official WhatsApp API

We run on Meta's official WhatsApp Business Platform. No unofficial apps, no risk to your number.

Isolated per business

Each business's data is separated at the database level, so one account can never see another's.

FAQ

Questions, answered.

Something we didn't cover? Ask us on the call, we'll answer it with your business in mind.

Book a demo
How is ViaTech priced?

Every plan is scoped to your business: conversation volume, team size and the systems we connect. Setup, hosting and tuning are included, with no per-seat fees. You get a clear quote after a consultation.

Is this a chatbot builder?

No. We build, run and improve your agent for you. You don't design flows or maintain anything. You tell us how your business works, and when you want a change you ask for it, often straight from WhatsApp.

Can we keep our current WhatsApp number?

Yes. Connect the number you already use and bring up to six months of chat history. Prefer a fresh start? We'll set up a new verified number.

Does it speak Arabic?

Yes. The agent handles Arabic and English, follows the customer when they switch mid-chat, and can be set up for other languages.

What happens when the agent can't answer?

It hands the conversation to the right person with full context and tells the customer someone is joining. If that person doesn't respond, it escalates until someone does.

How long until we're live?

We go live in phases: discovery, build, launch, then ongoing tuning. How long each phase takes depends on the systems we connect and your booking rules, and we agree the plan with you in the consultation.

Will the agent make things up?

Prices, availability and policies come from your data, not the model. Anything not covered, the agent asks your team instead of guessing — and every conversation is logged.

Can our staff reply from their phones?

Yes. The team inbox runs in the browser, so your staff can take over and reply from a laptop or a phone.

See your agent before you commit to anything.

Book a consultation with us. We'll walk you through a live agent set up for a business like yours.